CloneDVD Mobile hangs or closes after selecting a disc

I’ve been running into this for months and it’s been driving me mental. FINALLY, I found a way to make the problem go away.

What happens is this, CloneDVD Mobile starts and you select the source disc. As soon as it starts to read the contents the program hangs or crashes. It happens with every disc or ISO image. You can rip a disc with CloneDVD no problem, but DVD Mobile soils itself and locks up every time.

After months of dealing with the problem I found this article. I don’t know why it’s so hard to find, but it is. I had to implement steps 1, 3 and 5 to get CloneDVD Mobile working again. Like I said before, I got it working just in time to not use it. But here you go, here’s how to make CloneDVD Mobile work again.

This thread is a short-list of all actions known to resolve the "crash" issue, which can appear in one of several ways:
1. CloneDVD mobile simply closes the moment you select the VIDEO_TS folder
2. The selection works but Windows announces it has a problem and must close the program

We have been chasing after this problem for years and no matter what we do we can not duplicate it in our lab.
The error can occur on all Windows platforms but seems to be more prevalent on Windows 7.

Perform these actions to recover CloneDVD mobile for the DVD process:
1. If you have "RoboForm" running: CTRL-ALT-DEL, open Task Manager "processes", locate the process for "Roboform" and right click/end it.
For version 7 RoboForm we have feedback that you can add "CloneDVDMobile.exe" to the blacklist under "applications integration" under "options" in RoboForm and that fixes the problem.
2. For Windows 7: Shut down "Side bars" if they are active.
3. For Windows 7: Right click the CloneDVD mobile program icon and open "properties". Select "Compatibility" and set this for VISTA SP1.
Feedback tells us this setting may need to be XP service pack 3 mode but normally going back one version should work.
4. Also for Windows 7 if "3" does not help: Right click the shortcut icon on the Desktop, select "troubleshoot compatibility" and let Windows pick the better setting.
5. Stop any "Tablet" services (e.g. "Wacom"),"Tablet Input Services" running when you process with CloneDVD mobile
6. If the "must close" error occurs, Windows may offer to fix (cough, cough) it and offer a "compatibility" repair or "troubleshoot compatibility". Select that.
This often allows CloneDVD mobile to get off the system’s problem radar.

http://forum.slysoft.com/showthread.php?t=50518

Other articles of interest:

Leave a Reply

Your email address will not be published. Required fields are marked *

Recent Comments
  • How To Disable the Quicken Registration Prompt (15)
    • Charlie Fellenbaum: Yay, thanks, and that worked for Quicken 2006 as well.
    • Ken: This didn’t work for me. I have 2006. I installed on a new laptop. I must have registered before, don’t remember. I tried to register this time, but got an error message. I’d rather not registered, though. I use...
    • Neil Murphy: I discovered that early on. I’m using 2001.
    • Jeremy: Thank you so so so much. I am still using Quicken 2010 because Intuit didn’t want to properly support users abroad anymore (never mind that they only link to US banks for transaction downloads; they didn’t want my...
    • Richard: I have Quicken 2016 Home & Business and when I use Shift + CTRL I can’t see any Tools option; All I can see is the original menu items of File & About. Might you be able to offer any advice?
  • Quasi Performance/Load Testing with Katalon Studio (1)
    • Anthony: I have done this with 100 plus machines at the same time and it worked well and provided some useful feedback.
  • A Try Catch example in Katalon Studio (3)
    • Venkatesh: Hi Don Pedro Can you share me sample project ….which consist of basic to advanced stuff…If your github or gitlab url aso present please share… As I am beginer to this I need to learn lot
    • Don Pedro: Hi Lucas. Thank you for the kind comments. I would be happy to help. Let me know how I could be of assistance.
    • Lucas: Thanks for sharing a lot of Katalon tips and tricks. The Katalon team highly appreciate your support and feedback. To make Katalon Studio better and be the best free automation solution for testing community, we wish to coordinate...
  • Securely storing passwords and login details with Set Encrypted Text in Katalon Studio (1)
    • Agus: Hi Don, Is there a way to set the encrypted text to be used in the ‘WebUI.authenticate̵ 7; method? Basically I am trying to encrypt the password that is passed to the ‘WebUI.authenticate̵ 7; method. Thank you.
  • Katalon Studio – Manual View – The start of a test script (2)
    • ben: Hello Don Great Website. Keep up the work. I learnt a lot. cheers Ben.
    • Lucas: Hi Don Pedro, Thanks for sharing a lot of great articles related to Katalon Studio and Selenium. I am Lucas from Katalon team. From your point of view, we’ve learnt alot to improve our product and add more valuable features...
  • Another success with Katalon Studio (1)
    • Mahesh Joshi: Hi Don, I just started following your blog in regards to katalon. I want to introduce katalon studio at my work we do manual testing at work at the moment. What approach I should use for proof of concept with katalon for...
  • What went wrong with Crime City? (34)
    • G D: One thing I have noticed is the awkwardness of items and the attack points and how you can earn them. I was pretty pathetic with attack points and then I played that limited time boss and got weapons that had attack points in the...
  • Disable the Quicken 2012 Registration Prompt (1)
    • Scott: Thanks this worked great and is better then having to upgrade to a subscription!